CANADA & USA ORDERS
Enjoy FREE shipping on all orders $60+ in Canada and USA.
For orders less than $60, a $7.99 shipping rate applies.
All orders have an average processing and delivery time of 3-10 business days.
After your order has been shipped, you will be emailed a tracking number.
USA orders: please note that goods being imported (by you) may be assessed for applicable customs duties, taxes, and charges. It is your responsibility to pay for any duties and taxes.
We ship internationally!
International orders have a shipping rate between $10-$20 depending on weight. Rates are calculated at checkout.
All international orders have an average processing and delivery time of 7-21 business days. Please allow a longer time for deliveries due to COVID-19.
Please note that goods being imported (by you) may be assessed for applicable customs duties, taxes, and charges. It is your responsibility to pay for any duties and taxes.
DAMAGED PRODUCTS & LOST ORDERS
If your products were damaged during transit, please contact us within 5 days of the delivery and let us know.
If your tracking number shows your order has been delivered but you have not received your package, please reach out to Canada Post directly with your tracking number. Unfortunately we cannot be held responsible for lost, misplaced or stolen packages.
RETURNS & EXCHANGES
We want you to be happy with your purchase and stand by our products with a 100% satisfaction guarantee. If you are unsatisfied with your skincare products, please email us within 30 days of the shipping date to receive a full refund, exchange or store credit.
Please contact us at email@example.com if you have any questions about your order.