Canadian Orders

 

All Canadian orders have an average processing & delivery time of 7 business days. Please allow a longer time for deliveries due to COVID-19 and Holiday season.

 

Shipping rates are as follows:

Canadian provinces & territories: $10 flat rate.

Local pick-up: Free.

 

All orders over $50 ship for free.

 

We ship via Canada Post. After your order has been shipped, you will be emailed a tracking number.

 

U.S.A. Orders

 

All USA orders have a processing & delivery time of 7-12 business days.

 

Shipping rates are as follows:

All USA orders: $15 flat rate.

 

All orders over $75 ship for free.

 

After your order has been shipped you will be emailed a tracking number.

 

Please note that goods being imported (by you) may be assessed for applicable customs duties, taxes, and charges. It is your responsibility to pay for any duties and taxes.

 

International Orders

 

Unfortunately at this time, we do not ship outside of Canada and the USA.

 

Damaged Products & Lost Orders

 

If your products were damaged during transit, please contact us within 5 days of the delivery and let us know.

If your tracking number shows your order has been delivered but you have not received your package, please reach out to Canada Post directly with your tracking number. We are not responsible for lost, misplaced or stolen packages.

 

Returns & Exchanges

 

We stand by our products with a 100% satisfaction guarantee. If you are unsatisfied with your skincare products please email us within 30 days of the shipping date to receive a full refund, exchange or store credit. Please note: you are responsible for the shipping cost of returning your products to us.