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Canadian Orders

 

All Canadian orders have a processing & delivery time of 5-7 business days. This is because each order is individually crafted just for you. It takes time to carefully formulate and prepare each individual order. 

 

Shipping rates are as follows:

Canadian provinces & territories: $15 flat rate.

Local pick-up: Free.

 

All orders over $100 ship for free.

 

We ship via Canada Post. After your order has been shipped, you will be emailed a tracking number.

 

U.S.A. Orders

 

All USA orders have a processing & delivery time of 7-10 business days. This is because it takes time to carefully formulate and prepare each individual order.

 

Shipping rates are as follows:

All USA orders: $20 flat rate.

 

We ship via Canada Post. After your order has been shipped, you will be emailed a tracking number.

 

Please note that goods being imported (by you) may be assessed for applicable customs duties, taxes, and charges. It is your responsibility to pay for any duties and taxes.

 

International Orders

 

Unfortunately at this time, we do not ship outside of Canada and the USA.

 

Damaged Products & Lost Orders

 

If your products were damaged during transit, please contact us within 5 days of the delivery and let us know. If your tracking number shows your order has been delivered but you have not received your package, please reach out to Canada Post directly with your tracking number. We are not responsible for lost, misplaced or stolen packages.

 

Returns & Exchanges

 

Due to the nature of our products, we do not accept returns, or exchanges. If you have a specific issue with one of your products, please contact us and we will determine if you are eligible for a replacement product or store credit.